Orders
After Sale Service
Payments
Shipping
Account
Gift Cards
Orders
Where is my order?
Your order status is updated via email, including tracking details upon dispatch. Please use this information to monitor your delivery.
How long will my order take to ship?
Order processing typically takes 2-3 business days. Delivery occurs within 5-7 business days, contingent on your geographic location.
Can I change the contents of my order?
Alterations to your order are possible within 24 hours of placement. Please reach out to our customer support team for prompt assistance.
What if my order is lost or stolen?
In case of lost or stolen orders, contact our customer service immediately.
We will initiate a courier investigation and explore replacement or refund options as necessary.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, we also accept PayPal for your convenience.
Is my payment information secure?
We prioritize your security. All transactions are encrypted using SSL technology, and we do not store any of your payment information.
Can I pay in installments?
We offer an interest-free installment payment option through our partner, Affirm.Simply choose Affirm as your payment method during checkout.
After Sale Service
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Payments
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Shipping
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Account
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Gift Cards
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