Career - TH Senior Sales

Location: Bangkok
Reports directly to: Sales Manager

As a Senior Sales Consultant, you'll lead from the front. You'll set the standard for exceptional service for every customer, build a loyal base of repeat clients, and help the team grow — all while continuing to deliver outstanding personal sales results. This is a role for a strong closer ready to step up and help drive the boutique's performance.

Key Responsibilities — in addition to the Sales Consultant duties above

• Drive sales: lead by example on the floor and consistently meet and exceed sales targets.
• Customer care for everyone: give every customer your best service, build and nurture a loyal base of repeat customers, and follow up over the long term — the heart of luxury sales, where customers return and refer others.
• Mentor and coach Sales Consultants, and support onboarding and training of new team members.
• Act as a senior point of contact on shift and help ensure smooth, polished store operations.
• Make full use of technology and communication tools (CRM, POS, LINE, Instagram, chat/live selling) to grow and convert leads.
• Lift the team up: foster a positive, collaborative team culture and work closely with the marketing and operations teams to deliver a seamless customer experience.
• Share insights on sales performance and customer trends with management to help improve results.

Who We're Looking For — Must-haves

• A strong focus on sales, with a proven ability to meet and exceed targets.
• Experience selling high-value or premium products.
• Strong English communication skills (you'll serve both international and local clients).
• Skilled with technology and communication tools — CRM, POS, and digital channels such as LINE, Instagram, and chat selling.
• Excellent customer care: able to make every customer feel valued and build lasting, loyal relationships.
• Strong negotiation skills and the confidence to manage longer, more complex sales.
• Natural leadership and a true team player — you lift the whole team with a positive, collaborative, service-minded attitude.
• Able to work flexible hours including evenings, weekends, and holidays, and to stand for extended periods.

Nice to Have (given special consideration)

• Several years (e.g., 3+) of experience in luxury or high-value sales.
• Deep product knowledge: diamond 4Cs, the difference between lab-grown and natural diamonds, and craftsmanship / bespoke work — to advise on complex cases.
• A third language such as Chinese or Japanese (with extra language allowance).
• A Bachelor's degree (or equivalent practical experience).

Working Conditions (Both Roles)

• Working days: 6 days per week (5 days off per month).
• Shifts: Morning 10:00–20:00 or Afternoon 12:00–22:00 (schedules arranged and shared in advance; may be adjusted as needed).
• Must be available on weekends and public holidays.
• Location: Our boutique at Central World, Bangkok.

How to Apply

Send your application to Sales@socialdiamondbkk.com and let us know which role you're applying for.

Website:  www.socialdiamondbkk.com

Instagram:  @socialdiamondbkk